Overview
Offerings
Best practices
KPO edge
 
 
 

Overview

The Knowledge Process Outsourcing (KPO) Division at ICRON provides financial and analytical services and support to clients in the areas of Data Extraction, Aggregation, Electronic Conversion of Financial Statements, Validation and Analysis, Accounting and Finance, Research and Analytics. This forms a vital input for the Decision Support System for our clients and complements their customer-delivery capabilities. In all our services, strict emphasis is placed on data security (ISO 27001 certified) and quality of the service (ISO 9001 Certified)
 

Data Security (ISO 27001 certified)       
Ensuring data security for our clients is an imperative for us. We have implemented a robust system of security controls in the area of data security using a combination of Intrusion Detection and Prevention System in our router and the necessary firewall and devices for Gateway Level Security Appliance. Improvement in reliability by eliminating data loss risks of client-specific critical applications and databases has been implemented. We have also implemented Disaster Recovery and Business Continuity measures, and are in the continuous process of refining them.

Quality Service (ISO 9001 certified)
Our endeavour is to not only meet customer expectations but exceed them. We deploy tested methodologies to design optimum processes tailored to meet every customer requirement. Our strength lies in these robust processes which enable us to meet even the steepest of timelines without compromising on the quality of our services. We continually strive to evaluate, re-evaluate and improve our processes so that they remain both efficient as well as effective.